complain?

called the customer service this morn to make my appt but was greeted with really bad service. i couldnt really hear the person on the other end as she was very soft. so i misunderstood her questions and replied with ans which were not what she asked for. when she repeated herself, she was really rude and impatient. what a way to start my day?! i am paying to get such bad services. of coz to appease my anger, i wrote to complain...haha. thats what sporeans like to do...complain!