hassle part 2

walked to the station to get my card changed only to realise that they cant auto link giro to the new card. i have to terminate the giro and reapply again. why so troublesome?!! and the lady at the counter said something which i didnt really get it and thot that she told me to go back on 27th aug to terminate the giro and reapply at one go instead of doing it separately. so i didnt managed to change my card AGAIN!